1. When will I receive my order?

From the time you place your order to the day you receive your item/s, you're looking at about 1-2 weeks for production, and around 3-10 business days for shipping.

Currently, it takes 3 -5 weeks to make wedding dresses and 1-2 weeks to make other dresses from the day you place an order. You may check the specific production/tailoring times on the product’s page. The shipping time depends on your preferred shipping methods.

The fastest shipping method we offer is the expedited shipping, which takes 3-6 business days for the shipment. We also offer standard shipping, which takes 7-10 business days. The sooner you place an order, the sooner we can start preparing your dress.

Every dress is made-to-order, so the turnaround time is the same, whether you order a standard size dress or a made-to-measure dress.

2. Shipping Methods

Free Standard Shipping

Standard shipping usually takes 10-15 Days to ship to all major destinations. Standard shipping costs less, but takes a bit longer than expedited shipping.

Express Shipping

Express shipping usually takes 4-7 Days

When your order value is less than $300, there is a $15 shipping fee for Expedited Express. Free when the order value is above $300

3. Shipping Couriers

We use safe international couriers like DHL, UPS, TNT or EMS to send items to you. Some items may be shipped by Singapore Post Limited. We choose the most appropriate courier to deliver items according to the destination countries. Shipping couriers are acknowledged to be under our choice. If clients have special requirements regarding shipping couriers, please contact us before placing your order.

Please notice that your shipping address in you order is the default address for us to ship items. If you need to make any changes to the shipping address, please contact us immediately.